:root {
  --bg: #f5f6f8;
  --bg-elev: #ffffff;
  --surface: #ffffff;
  --surface-2: #f9fafb;
  --border: #e6e8ee;
  --border-strong: #d5d9e2;
  --text: #0f172a;
  --text-2: #475569;
  --muted: #8b93a7;
  --accent: #4f46e5;
  --accent-hover: #4338ca;
  --accent-soft: #eef2ff;
  --ok: #059669;
  --ok-soft: #ecfdf5;
  --warn: #b45309;
  --warn-soft: #fffbeb;
  --danger: #dc2626;
  --danger-soft: #fef2f2;
  --radius: 14px;
  --radius-sm: 10px;
  --shadow-sm: 0 1px 2px rgba(15, 23, 42, .06);
  --shadow: 0 1px 3px rgba(15, 23, 42, .07), 0 8px 24px -12px rgba(15, 23, 42, .18);
  --font: "Inter", ui-sans-serif, system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  --mono: ui-monospace, SFMono-Regular, "JetBrains Mono", Menlo, monospace;
}

@media (prefers-color-scheme: dark) {
  :root {
    --bg: #0b0f19;
    --bg-elev: #111726;
    --surface: #111726;
    --surface-2: #161d2f;
    --border: #1f2940;
    --border-strong: #2a3550;
    --text: #e8ecf6;
    --text-2: #a9b3c9;
    --muted: #78829b;
    --accent: #7c7cf5;
    --accent-hover: #9494ff;
    --accent-soft: #1a1f3d;
    --ok-soft: #0d2b22;
    --warn-soft: #2a2110;
    --danger-soft: #2b1414;
    --shadow: 0 1px 3px rgba(0, 0, 0, .4), 0 8px 24px -12px rgba(0, 0, 0, .6);
  }
}

* { box-sizing: border-box; }

html, body { height: 100%; }

body {
  margin: 0;
  font-family: var(--font);
  background: var(--bg);
  color: var(--text);
  font-size: 14.5px;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
  font-feature-settings: "cv02", "cv03", "cv04", "cv11";
}

a { color: var(--accent); text-decoration: none; }
a:hover { color: var(--accent-hover); }

h1, h2, h3 { margin: 0; letter-spacing: -.015em; }
h1 { font-size: 22px; font-weight: 650; }
h2 { font-size: 17px; font-weight: 600; }
h3 { font-size: 14px; font-weight: 600; }

/* ---------- app shell ---------- */
.app { display: grid; grid-template-columns: 248px 1fr; min-height: 100vh; }

.sidebar {
  background: var(--bg-elev);
  border-right: 1px solid var(--border);
  padding: 18px 14px;
  display: flex;
  flex-direction: column;
  gap: 22px;
  position: sticky;
  top: 0;
  height: 100vh;
}

.brand { display: flex; align-items: center; gap: 10px; padding: 4px 6px; }
.brand-mark {
  width: 32px; height: 32px; border-radius: 10px;
  background: linear-gradient(135deg, #6366f1, #8b5cf6 55%, #ec4899);
  color: #fff; display: grid; place-items: center;
  font-weight: 700; font-size: 15px;
  box-shadow: 0 4px 12px -4px rgba(99, 102, 241, .6);
}
.brand-text { font-weight: 650; letter-spacing: -.01em; }
.brand-text small { display: block; font-weight: 450; font-size: 11.5px; color: var(--muted); }

.nav { display: flex; flex-direction: column; gap: 2px; }
.nav-label { font-size: 11px; text-transform: uppercase; letter-spacing: .07em; color: var(--muted); padding: 0 8px 6px; }
.nav a {
  display: flex; align-items: center; gap: 10px;
  padding: 9px 10px; border-radius: var(--radius-sm);
  color: var(--text-2); font-weight: 500;
}
.nav a:hover { background: var(--surface-2); color: var(--text); }
.nav a.ativo { background: var(--accent-soft); color: var(--accent); font-weight: 600; }
.nav a svg { width: 17px; height: 17px; flex: none; opacity: .9; }

.sidebar-foot { margin-top: auto; display: flex; flex-direction: column; gap: 10px; }
.user-chip {
  display: flex; align-items: center; gap: 9px; padding: 8px;
  border: 1px solid var(--border); border-radius: var(--radius-sm);
}
.avatar {
  width: 28px; height: 28px; border-radius: 50%;
  background: var(--accent-soft); color: var(--accent);
  display: grid; place-items: center; font-size: 12px; font-weight: 700;
}
.user-chip span { font-size: 12.5px; color: var(--text-2); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

.main { min-width: 0; display: flex; flex-direction: column; }

.topbar {
  display: flex; align-items: center; justify-content: space-between;
  gap: 16px; padding: 20px 28px 14px;
}
.topbar .sub { color: var(--muted); font-size: 13px; margin-top: 3px; }

.content { padding: 8px 28px 32px; display: flex; flex-direction: column; gap: 18px; }
.content.flush { padding: 0 28px 24px; flex: 1; }

/* ---------- primitives ---------- */
.card {
  background: var(--surface); border: 1px solid var(--border);
  border-radius: var(--radius); box-shadow: var(--shadow-sm);
}
.card-head {
  display: flex; align-items: center; justify-content: space-between;
  padding: 14px 18px; border-bottom: 1px solid var(--border);
}

.kpis { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 14px; }
.kpi { padding: 16px 18px; }
.kpi .label { font-size: 12px; color: var(--muted); text-transform: uppercase; letter-spacing: .06em; }
.kpi .valor { font-size: 26px; font-weight: 650; letter-spacing: -.02em; margin-top: 6px; }
.kpi .delta { font-size: 12.5px; color: var(--muted); margin-top: 2px; }

.btn {
  display: inline-flex; align-items: center; gap: 7px;
  border: 1px solid var(--border-strong); background: var(--surface);
  color: var(--text); padding: 8px 14px; border-radius: 10px;
  font: inherit; font-weight: 550; font-size: 13.5px; cursor: pointer;
  transition: background .15s, border-color .15s, transform .05s;
}
.btn:hover { background: var(--surface-2); }
.btn:active { transform: translateY(1px); }
.btn-primary { background: var(--accent); border-color: var(--accent); color: #fff; }
.btn-primary:hover { background: var(--accent-hover); border-color: var(--accent-hover); }
.btn-danger { color: var(--danger); border-color: var(--danger); background: transparent; }
.btn-danger:hover { background: var(--danger-soft); }
.btn-sm { padding: 6px 10px; font-size: 12.5px; border-radius: 8px; }
.btn-block { width: 100%; justify-content: center; }

.pill {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 3px 9px; border-radius: 999px;
  font-size: 12px; font-weight: 550; border: 1px solid transparent;
}
.pill::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
.pill-ok { color: var(--ok); background: var(--ok-soft); }
.pill-warn { color: var(--warn); background: var(--warn-soft); }
.pill-danger { color: var(--danger); background: var(--danger-soft); }
.pill-neutral { color: var(--text-2); background: var(--surface-2); }

/* ---------- table ---------- */
table { width: 100%; border-collapse: collapse; }
th {
  text-align: left; font-size: 11.5px; text-transform: uppercase; letter-spacing: .06em;
  color: var(--muted); font-weight: 600; padding: 10px 18px; border-bottom: 1px solid var(--border);
}
td { padding: 12px 18px; border-bottom: 1px solid var(--border); font-size: 13.5px; vertical-align: middle; }
tbody tr:last-child td { border-bottom: 0; }
tbody tr { transition: background .12s; }
tbody tr:hover { background: var(--surface-2); }
td .contato { font-weight: 550; }
td .preview { color: var(--muted); font-size: 12.5px; max-width: 320px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.vazio { padding: 34px 18px; text-align: center; color: var(--muted); }

/* ---------- chat ---------- */
.chat { display: flex; flex-direction: column; height: calc(100vh - 96px); }
.chat-head {
  display: flex; align-items: center; gap: 12px;
  padding: 14px 20px; border-bottom: 1px solid var(--border);
  background: var(--surface); border-radius: var(--radius) var(--radius) 0 0;
}
.chat-head .quem { font-weight: 600; }
.chat-head .meta { font-size: 12.5px; color: var(--muted); }
.chat-body { flex: 1; overflow-y: auto; padding: 20px; display: flex; flex-direction: column; gap: 10px; background: var(--surface-2); }
.msg { max-width: 72%; padding: 10px 13px; border-radius: 14px; font-size: 13.8px; white-space: pre-wrap; box-shadow: var(--shadow-sm); }
.msg .quando { display: block; font-size: 11px; color: var(--muted); margin-top: 5px; }
.msg.contato { background: var(--surface); border: 1px solid var(--border); border-bottom-left-radius: 4px; align-self: flex-start; }
.msg.bot { background: var(--accent); color: #fff; border-bottom-right-radius: 4px; align-self: flex-end; }
.msg.bot .quando { color: rgba(255, 255, 255, .7); }
.msg.humano { background: #fef3c7; color: #422006; border-bottom-right-radius: 4px; align-self: flex-end; }
@media (prefers-color-scheme: dark) { .msg.humano { background: #3a2c0a; color: #fde68a; } }
.chat-foot { border-top: 1px solid var(--border); background: var(--surface); padding: 12px 16px; border-radius: 0 0 var(--radius) var(--radius); }
.composer { display: flex; gap: 10px; align-items: flex-end; }
.composer textarea {
  flex: 1; min-height: 44px; max-height: 140px; resize: vertical;
  border: 1px solid var(--border-strong); border-radius: 12px; padding: 10px 12px;
  font: inherit; background: var(--bg-elev); color: var(--text);
}
.composer textarea:focus { outline: 2px solid var(--accent-soft); border-color: var(--accent); }

/* ---------- forms ---------- */
.field { display: flex; flex-direction: column; gap: 6px; }
.field label { font-size: 12.5px; font-weight: 550; color: var(--text-2); }
.input, textarea.input {
  width: 100%; border: 1px solid var(--border-strong); border-radius: 10px;
  padding: 10px 12px; font: inherit; background: var(--bg-elev); color: var(--text);
}
.input:focus { outline: 2px solid var(--accent-soft); border-color: var(--accent); }
textarea.input { font-family: var(--mono); font-size: 12.5px; min-height: 380px; resize: vertical; }

/* ---------- auth ---------- */
.auth { min-height: 100vh; display: grid; grid-template-columns: 1fr 1fr; }
.auth-lado {
  position: relative; overflow: hidden; padding: 56px;
  background: radial-gradient(1200px 600px at -10% -10%, #6366f1 0%, transparent 55%),
              radial-gradient(900px 500px at 110% 110%, #ec4899 0%, transparent 50%), #0b0f19;
  color: #fff; display: flex; flex-direction: column; justify-content: space-between;
}
.auth-lado h2 { font-size: 30px; font-weight: 650; letter-spacing: -.025em; line-height: 1.2; max-width: 420px; }
.auth-lado p { color: rgba(255, 255, 255, .72); max-width: 420px; }
.auth-lado .bullets { display: flex; flex-direction: column; gap: 10px; margin-top: 22px; }
.auth-lado .bullets div { display: flex; gap: 10px; align-items: center; color: rgba(255, 255, 255, .85); font-size: 14px; }
.auth-lado .bullets i { width: 6px; height: 6px; border-radius: 50%; background: #a5b4fc; }
.auth-form { display: grid; place-items: center; padding: 32px; background: var(--bg); }
.auth-card { width: 100%; max-width: 380px; display: flex; flex-direction: column; gap: 16px; }
.auth-card .titulo { font-size: 24px; font-weight: 650; letter-spacing: -.02em; }
.auth-card .sub { color: var(--muted); font-size: 13.5px; }
.erro {
  background: var(--danger-soft); color: var(--danger); border: 1px solid rgba(220, 38, 38, .25);
  padding: 9px 12px; border-radius: 10px; font-size: 13px;
}
.hint { font-size: 12px; color: var(--muted); }

/* ---------- configuração: navegação e checklist ---------- */
.subnav {
  display: flex; gap: 6px; flex-wrap: wrap;
  position: sticky; top: 0; z-index: 5;
  padding: 8px 0; background: var(--bg);
}
.subnav a {
  padding: 6px 12px; border-radius: 999px; border: 1px solid var(--border);
  background: var(--surface); color: var(--text-2); font-size: 13px; font-weight: 500;
}
.subnav a:hover { border-color: var(--accent); color: var(--accent); }

.progress { height: 8px; background: var(--surface-2); border-radius: 999px; overflow: hidden; }
.progress > i { display: block; height: 100%; background: var(--accent); border-radius: 999px; }

.check { list-style: none; margin: 0; display: flex; flex-direction: column; gap: 10px; }
.check li { display: flex; gap: 10px; align-items: flex-start; font-size: 13.5px; }
.check .mk {
  width: 20px; height: 20px; border-radius: 50%; flex: none;
  display: grid; place-items: center; font-size: 11px; font-weight: 700;
}
.mk.ok { background: var(--ok-soft); color: var(--ok); }
.mk.todo { background: var(--warn-soft); color: var(--warn); }

/* ---------- layout auxiliar ---------- */
.grid-2 { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 14px; }
.form-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
select.input { appearance: none; background-image: none; }
td form { margin: 0; }

@media (max-width: 900px) {
  /* tabela rola dentro do cartão; a página nunca ganha rolagem horizontal */
  .content, .content > *, .card { min-width: 0; max-width: 100%; }
  .card { overflow-x: auto; }
  table { min-width: 520px; }
  .app { grid-template-columns: 1fr; }
  .sidebar { position: static; height: auto; flex-direction: row; align-items: center; gap: 14px; overflow-x: auto; }
  .sidebar-foot, .nav-label { display: none; }
  .kpis { grid-template-columns: repeat(2, 1fr); }
  .auth { grid-template-columns: 1fr; }
  .auth-lado { display: none; }
  .chat { height: auto; min-height: 70vh; }
}

@media (max-width: 520px) {
  .kpis { grid-template-columns: 1fr; }
  .topbar { flex-direction: column; align-items: flex-start; gap: 8px; }
  .content, .content.flush { padding-left: 16px; padding-right: 16px; }
  .topbar { padding-left: 16px; padding-right: 16px; }
  .chat-body { padding: 12px; }
  .msg { max-width: 88%; }
}